Lighthouse has blocked the app that my child uses for school. What should I do?

We have worked hard to allow for all apps to function as intended on the device whilst the Virtual Private Network (VPN) is on (activate Childlock feature). However, should this happen, please reach out to us by filling in the contact form within the Support Centre, or emailing us directly: support@getlighthouse.app. We will be more than happy to look into why the app in question continues to be blocked, and will do what we can to make sure it becomes unblocked.