Support/Commonly Asked Questions/ Is there a way to prevent my child from deleting the Parent/Child apps from devices?

Is there a way to prevent my child from deleting the Parent/Child apps from devices?

Unfortunately Lighthouse does not have the ability to stop a child from deleting or uninstalling the Lighthouse Parent and/or Child app, but we have catered for this scenario in the form of making sure that you as the Parent receive a Connection Failure Alert notification indicating that there is a loss of connection with a Child’s device should this indeed happen, and that the device in question is no longer protected. This will bring to your attention the possibility of the app being uninstalled or deleted, and will afford you the opportunity to take appropriate action to rectify the situation.

Both Apple and Google do however offer solutions that can assist with the prevention of app deletion. To learn more please following the below links.

Android: Here

Apple: Here

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